Frequently asked questions

What is MACX EA?

A compiled MT5 EA. On M30 it may open a qualifying trade. You review it in the album and keep or close it.

What is MACX Retracement EA?

MACX Retracement EA is a semi-auto MT5 tool for normal Forex pairs. It uses the same package prices and M30/H1/H4/D1 post-entry screenshot verification as MACX EA. The customer decides whether to keep or close each trade.

Is this a signal service or a managed account?

No. You run it on your account. You size it. You decide.

Do you ask for my trading password?

No. Never send a master or investor password.

Which markets?

MACX EA is for Deriv Synthetic pairs only. MACX Retracement EA is for normal Forex pairs only. Confirm supported symbols and your broker server with support before paying.

Which brokers?

Locked to the exact account and server you submit. Confirm accepted brokers with support before payment. Changing broker or server needs a new file.

Do I need a VPS?

Yes in practice. The terminal must stay running on M30. VPS fees are paid to the VPS provider, not to MACX.

How many accounts per licence?

One MT5 account number and one broker server.

When does the licence start?

The day the EX5 appears in the Client Portal.

How fast is the file?

Normally within 24 hours after we verify account, broker and server.

Can a trade be open before I review it?

Yes. Review promptly.

Do you guarantee results?

No.

Refund?

No. All MACX EA licence sales are final and non-refundable, including before the EX5 is published. Trading losses are not a refund reason. This does not affect rights under applicable law.

Copy trading?

Not open yet. Ignore anyone who messages you a “MACX copy” offer that is not on this site.

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